Privacy Policy
Effective Date: February 17, 2026 | Last Updated: February 17, 2026
Uncanny Labs LLC (“Uncanny Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at uncannylabs.ai (the “Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide when you interact with certain features on our Site:
- Newsletter Signup: When you subscribe to our newsletter, we collect your email address.
- Contact Form: When you submit our contact form, we collect your name, email address, company name (optional), and message content.
Information Collected Automatically
When you visit the Site, certain information is collected automatically through cookies and similar tracking technologies:
- Analytics Data: We use Google Analytics (GA4) to collect information about how you interact with our Site, including pages visited, time spent on pages, referring URLs, browser type, device type, operating system, IP address (which may be used to approximate your general geographic location), and other usage data.
- Log Data: Our hosting provider (Vercel) may collect server logs that include your IP address, browser type, and pages requested.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver our newsletter to subscribers who have opted in
- To respond to inquiries submitted through our contact form
- To analyze and improve our Site’s performance, content, and user experience
- To monitor and prevent technical issues, fraud, or abuse of our Site
- To comply with legal obligations and enforce our Terms of Use
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies primarily through Google Analytics (GA4). These cookies help us understand how visitors interact with our Site by collecting information in an aggregated and anonymized form.
Types of Cookies Used
Google Analytics (_ga, _ga_*) — used to distinguish unique users, track sessions, page views, and interactions. Duration: up to 2 years.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Please note that blocking or deleting cookies may affect the functionality of the Site. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
Do Not Track Signals
Our Site does not currently respond to “Do Not Track” (DNT) browser signals. There is no uniform standard for how DNT signals should be interpreted, and we do not alter our data collection practices based on DNT signals.
4. Third-Party Services
We use the following third-party service providers to operate and improve our Site:
- Google Analytics (Google LLC) — website analytics and usage tracking. Google’s privacy policy is available at policies.google.com/privacy.
- Vercel (Vercel Inc.) — website hosting and deployment. Vercel’s privacy policy is available at vercel.com/legal/privacy-policy.
- Supabase (Supabase Inc.) — database infrastructure used to store newsletter subscriptions and contact form submissions. Supabase’s privacy policy is available at supabase.com/privacy.
- Email Service Provider — we may use third-party services to deliver newsletter and other communications emails on our behalf. These services may have access to your email address solely for the purpose of sending emails on our behalf and are obligated not to use it for any other purpose.
These third-party services may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Storage and Security
Your information is stored on servers located in the United States. We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Row-level security on our database
- Server-side only access to sensitive credentials
- Input validation and sanitization on all form submissions
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy:
- Newsletter subscriber data is retained until you unsubscribe or request deletion.
- Contact form submissions are retained for up to 24 months to allow us to follow up on inquiries and for business record-keeping purposes.
- Analytics data is retained in accordance with Google Analytics’ default retention settings (14 months for user-level data).
After the applicable retention period, your data will be securely deleted or anonymized.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information. We will comply with your request unless we have a legal obligation to retain it.
- Unsubscribe: You may unsubscribe from our newsletter at any time by contacting us at info@uncannylabs.ai with the subject line “Unsubscribe.” We will process your request within 10 business days.
To exercise any of these rights, please contact us at info@uncannylabs.ai. We will respond to your request within 30 days.
8. International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers and database are located. By using our Site and providing your information, you consent to the transfer of your information to the United States, which may have different data protection rules than your country of residence.
9. Children’s Privacy
Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to promptly delete that information. If you believe we may have collected information from a child under 13, please contact us at info@uncannylabs.ai.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Uncanny Labs LLC
1209 Orange Street
Wilmington, Delaware 19801
United States
Email: info@uncannylabs.ai